Are your bags made of real leather?
Absolutely. We take pride in using only genuine leather across every AVÔNA handbag. If you'd like peace of mind, you're welcome to take your bag to any reputable leather shop for verification - we stand behind the quality of our materials. For those seeking something extra special, we also offer exotic leathers such as ostrich, lizard, and crocodile.
Do your bags have logos on them?
Our bags are intentionally logo-free. We focus on premium leather and exceptional craftsmanship - without the inflated price tag that often comes with visible branding.
(Some finishing preferences may be available upon request.)
What’s the difference between your bag editions?
Standard Edition TOKIO bags
Our Standard Edition bags are made from genuine leather and offer a beautiful, accessible option without compromising style. Most include a shoulder strap and feature side holes for added functionality.
Platinum Edition TOKIO bags
Our Platinum Edition bags are the ultimate upgrade for a designer-inspired look. Crafted from higher-grade leather, they closely mirror the designer alternative - minus the logo. These bags do not have a shoulder strap or side holes.
Custom Collection
For the ultimate experience, our Custom Collection is the pinnacle of craftsmanship. These bags are created using top-tier, designer-grade leather and feature hand-stitched saddle seams. Each piece is a true work of art, created with meticulous care from start to finish.
Since they're handmade with love and attention to detail, they take about 20 business days to complete. You can choose from a wide range of classic designer-inspired colors - and if you're looking for something beyond what's shown on the site, we offer many additional options too. Just reach out to customorder@avonaparis.com and our team will be happy to help you explore all available colors. It's best if you can send a reference photo - we'll do our best to make it work for you.
Where do you ship from?
We ship worldwide from three strategically located warehouses, so your bag reaches you as quickly and smoothly as possible, no matter where you are.
Do you really offer free worldwide express shipping?
Yes! We offer free worldwide express shipping. Orders are typically dispatched within 2–3 business days, and once shipped, delivery takes 6–9 days on average (it can take slightly longer for remote areas or islands).
Do I have to pay taxes, VAT, or customs fees on my order?
No - there are no extra fees, ever. We ship DDP (Delivered Duty Paid), which means all taxes, VAT, and customs duties are already covered by us. You only pay for your handbag at checkout - no surprise charges when it arrives. We take care of the rest!
Can I return my bag if I don’t like it?
Yes, you may return your order within 14 days of delivery. It doesn't happen often - but we understand, and we want you to feel confident ordering with us.
To be eligible, the bag must be unused and in its original condition, with all packaging and tags intact.
To start a return, simply email us at returns@avonaparis.com with your order number, and our team will guide you through the next steps.
Once we receive and inspect your return, we'll process your refund to your original payment method within 5 business days.