Are your bags made of real leather?
Absolutely. All AVÔNA handbags are crafted from genuine leather. For those seeking something extra special, we also offer exotic leathers such as ostrich, lizard, and crocodile.
Do your bags have logos on them?
Our bags are intentionally logo-free. We focus on premium leather and exceptional craftsmanship - without the inflated price tag that often comes with visible branding.
(Some finishing preferences may be available upon request.)
What’s the difference between your bag editions?
Standard Edition TOKIO bags
Our Standard Edition bags are made from genuine leather and offer a beautiful, accessible option without compromising style. Most include a shoulder strap and feature side holes for added functionality.
Platinum Edition TOKIO bags
Our Platinum Edition bags are the ultimate upgrade for a designer-inspired look. Crafted from higher-grade leather, they closely mirror the designer alternative - minus the logo. These bags do not have a shoulder strap or side holes. This category applies to all models from FLORENCE to MIRAGE - each made with stunning, high-quality leather.
Custom Collection
For the ultimate experience, our Custom Collection is the pinnacle of craftmanship. These bags are created using top-tier, designer-grade leather and feature hand-stitched saddle seams. Each piece is a true work of art, created with meticulous care from start to finish.
Since they’re handmade with love and attention to detail, they take about 20 business days to complete. You can choose from a wide range of classic designer-inspired colors.
Where do you ship from?
We ship worldwide from three different locations, depending on your destination and item availability. This allows us to deliver your bag as smoothly and efficiently as possible.
Do you really offer free worldwide express shipping?
Yes, we do! We offer free worldwide express shipping, which typically takes 6–9 days after your package leaves our warehouse (usually within 2–3 business days). For remote areas and islands, delivery may take slightly longer.
Do I have to pay taxes, VAT, or customs fees on my order?
No - there are no extra fees. All taxes, VAT, and customs duties are covered by us. You only pay for your handbag at checkout, and we take care of the rest!
Can I return my bag if I don’t like it?
Yes, you may return your order within 14 days after delivery.
It doesn’t happen often - but we understand.